// Technical engagements

IT and infrastructure consulting.

I help organizations plan and maintain their IT systems, resolve technical problems, and manage changes. Work can cover a specific project or ongoing support.

What to include in your first note

Describe the problem or planned work, who it affects, and any deadlines.

A short note is enough. We can work through the technical details together.

Services

Areas of work.

I work with your staff and vendors on existing systems and planned changes.

01

Systems and infrastructure

Network and hosting architecture, migrations, integrations, and upgrades.

02

Recovery and continuity

Backups, recovery planning, monitoring, and system documentation.

03

Troubleshooting

Recurring failures, unfamiliar or inherited systems, and stalled technical projects.

04

Ongoing support

Technical advice and implementation as your team's needs change.

05

Web privacy compliance checkups & analysis

Review of website data collection, tracking, consent, and privacy disclosures against applicable requirements.

06

Security checkups

Review of access, configurations, and security practices, with findings and recommended fixes.

07

Full penetration testing

Authorized testing of websites, applications, and networks within an agreed scope, with documented findings and remediation guidance.

Approach

Planning and implementation.

01 / review

Understand the systems

I review the available documentation and speak with the people who use and maintain the systems.

02 / implementation

Plan and make changes

We consider the effect on current operations and agree on how to check the results.

03 / documentation

Record the work

I document changes and remaining issues for the people maintaining the systems.

Working together

During the engagement.

You work directly with me. I explain recommendations and flag questions that still need investigation.

UpdatesWhat has changed, what remains open, and where I need your input.
Existing operationsChanges planned around the people and services that depend on the systems.
Follow-upDocumentation and support for the work we have agreed.
ScopeWe discuss additional work before extending the engagement.